Giving Pages

What if a donor cannot see their country in the drop-down?

The country list is not all inclusive and is purposely limited based on need, risk, and also required government restrictions to better protect our merchants.  However, country add requests can be submitted to your relationship manager, or emailed to us at clqsupport@cashlinq.com.  Requests will be reviewed and considered on an individual basis.  If you have a pending donation from a country that is not listed in the drop-down that needs to be submitted, then contact Read more

Why am I getting a “Page is already in use” error?

This error comes up if you are trying to add a giving page with the same name as another giving page on your account.  This can occur if you’ve deleted a giving page with the same name, or if you started creating a giving page but didn’t completely save it after the name was entered.  You will need to use an alternate name for the giving page, which can be an abbreviated version of the Read more

Why is the the date drop-down on my giving page blank?

The date drop-down is controlled by the recurring settings within the page builder.  The days just need to be added and the page saved again.  Click on the DonateQ tab and select Giving Pages from the left-side menu.  Click on the pencil icon next to the Giving Page you want to edit.  Click the blue “Edit” link next to Recurring Donations in the Page Content section.  Under Display select Option 4 and click the calendar Read more