Notification of Change (NOC) Failure

QC01- Incorrect Account Number

Reason: The account holder has been issued an updated account number by their bank, and the old one can no longer be submitted for processing.

What to do: Have the account holder contact their bank for the updated payment information and resubmit.

 

QC02- Incorrect Routing Number

Reason: The routing number has been changed by the bank, and the old one can no longer be submitted for processing.

What to do: Have the account holder contact their bank for the updated payment information and resubmit.

 

QC03- Incorrect Routing Number and Account Number

Reason: Both the account and routing numbers have been updated by the bank, and the old information can no longer be submitted for processing.

What to do: Have the account holder contact their bank for the updated payment information and resubmit.

 

QC05- Incorrect Transaction Code (Checking/Savings)

Reason: The account number has been updated at the bank and the transaction was sent as the wrong account type (as a checking instead of savings or savings instead of checking).

What to do: Change the account code from checking to savings or vise versa and resubmit.

 

QC06- Incorrect Account Number and Transaction Code

Reason: The account number has been updated at the bank and the transaction was sent as the wrong account type (as a checking instead of savings or savings instead of checking).

What to do: Have the account holder contact their bank for the updated payment information and resubmit using the correct transaction code (checking instead of savings or savings instead of checking).

 

QC07- Incorrect Routing Number, Account Number and Transaction Code

Reason: The routing and account numbers have been changed at the bank, and the transaction was sent using the wrong code for savings/checking.

What to do: Have the account holder contact their bank for the updated payment information and resubmit using the correct transaction code (checking instead of savings or savings instead of checking).

 


 

 

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