If you are missing a menu option or product tab in Qsuite that you should have, you should contact the primary admin person for your account as it may be a permission that needs to be enabled for your user.  If you are the primary account admin, you can check your user(‘s) permissions by accessing the user management interface.  Click on Admin from the top menu, and Manage Users is located in the Users box.  Select the pencil icon next to the user you want to edit, and then review the permissions and check the boxes related to the functions you or your user needs.

Other terms:  Permissions Manage Transactions Profiles Giving Page Edit Refund